Allowances: TBD
Annual leave: TBD
Benefits: TBD
Holidays: TBD
Probation: TBD
Job Type: Contract
Working Days: Monday - Friday
Working Hours: 8.30 am - 6 pm
Qualifications:
-Must be willing to travel for overseas assignment on a short notice
-Excellent writing, communication and interpersonal skills
-Independence, Initiative & able to work as a team
-Positive work attitude
-Min 1-3 years technical experience or field service
-Salary Negotiable subject on Working experience
-Fresh Graduates are also encourage to apply.
Responsibilities:
-Onsite repair for technical hardware issues that cannot be resolved remotely.
-Provides technical support on covered hardware products to return them to operating condition.
-Provides technical support at site or through phone support.
-Identify and attend to system and user problems arising from customers
-Maintain good customer relationship with professional service in a safe manner
-Focus on SLA and resolution process
-Timely status updates to close open Work Order
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