Senior Retail Sales Executive

Job Description

The Senior Retail Sales Executive provides assistance to a sales General Manager to help meet sales target, as well as ensure efficient sales activities.

Key Responsibilities

• Providing assistance to a sales General Manager to help meet sales target, as well as ensure efficient sales activities. 
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base. 
• Well communicate with sales management to plan and develop effective sales strategies and to also set and achieves goals and targets. 
• Lead and supervise the activities of sales representatives and team in order to meet sales target.
• Satisfy customers needs and request, respond to their queries in a timely manner and aspire to deliver a positive customer experience. 
• Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints. 
• Good communicate and deliver correct message. Also companys direction to customer to make sure customers planning are same with companys decision. 
• Negotiation skills also needed to protect companys benefit while fulfill customers needs and demand. 
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process. 
• Be sensitive in changes on market trends and adjust accordingly after discuss and get approval of sales management. 
• Display and explain company products/services to potential clients to influence purchase.
• Perform administrative tasks of transaction recording, filing and inventory. 
• Ensure the welfare of merchandisers, promoters, and that their concern are noted and addressed. 
• Good communication and cooperation with others department colleagues to make sure daily jobs are on track and smoothly. 
• Maintain an updated knowledge of companys goals, vision, and values to ensure appropriate prioritizing.
• Coordinate with supplier to make a good arrangement for events.
• Participating in any companys events. 
• Assist to develop new market.

Skills & Experiences

• Min Diploma or Bachelor Degree in Business or relevant field
• 3 years experience in the food sales business
• Fluent in Mandarin, English and Malay
• Possess a valid driving license