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Sales Support Manager

Sales Assistant

2 weeks ago

RM5500 - RM7000

Full Time



Job Description

The Sales Support Manager is responsible for leading a team of Sales support personnel and to ensure the optimal productivity.

Key Responsibilities

  • 1) Team Leadership: Manage and lead a team of sales support personnel, providing guidance, training, and support to ensure optimal performance. 
  • 2) Quotation Management: Prepare and review quotations accurately and in a timely manner, working closely with the sales team to meet client requirements. 
  • 3) Document Handling: Oversee the organization and maintenance of all sales-related documents, contracts, and records. 
  • 4) Sales Team Support: Assist the sales team with customer inquiries, order processing, and after-sales support, ensuring a high level of customer satisfaction. 
  • 5) E-commerce Support: Collaborate with our e-commerce team to streamline online sales processes, troubleshoot issues, and provide assistance in online transactions. 
  • 6) Sales Meetings: Coordinate and participate in sales meetings, taking notes, and following up on action items. 
  • 7) Tendering: Manage the tendering process, including proposal preparation, submission, and tracking. 
  • 8) Client Communication: Maintain regular communication with clients to ensure their needs are met and provide exceptional customer service. 

Skills & Experiences

  • Bachelor's degree in Business Administration, Sales, or a related field
  • Proven experience in sales support, preferably in the furniture industry
  • Total years of working experience 10 years and above
  • Fluent in Mandarin, English and Malay
  • Proficient in using CRM software and MS Office Suite
  • Strong leadership, organizational, problem solving, time and team management skills
  • Detail-oriented and able to work independently and as part of a team

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Job Conditions:

Probation Period:

3 month


32 - 45

Job Type:



Transport allowance RM230


9am - 6pm




Mon - Fri

Malaysia Only:


Annual Leave:

10 days (first 2 years), 15 days (2-5 years), 18 days (5 years & above)


Annual increment, Group PA & hospitalization coverage,

Job Skills



Mandarin Speaking

Company Logo

Confidential (Office furniture)

Primary Industry:


Company Confidential


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