Sales Support Manager

Job Description

The Sales Support Manager is responsible for leading a team of Sales support personnel and to ensure the optimal productivity.

Key Responsibilities

• Lead and manage a sales support team, providing guidance and training for optimal performance.
• Prepare and review accurate quotations in collaboration with the sales team.
• Oversee organization and maintenance of sales-related documents and contracts.
• Assist sales team with inquiries, order processing, and after-sales support.
• Collaborate with the e-commerce team to streamline online sales processes.
• Maintain regular client communication for exceptional customer service.

Skills & Experiences

• Bachelor degree in Business Administration, Sales, or a related field
• Proven experience in sales support; familiarity with the furniture industry is advantageous
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Familiarity with sales processes and document management
• Proficiency in e-commerce platforms and online transaction support