Sales Admin

Job Description

The Sales Admin role supports the sales and leasing process by preparing key documents such as quotations, agreements, CTOS reports, and credit proposals while ensuring accuracy and timely completion. The position also handles customer inquiries, coordinates with internal teams, and manages a high volume of cases daily to ensure smooth operational flow.

Key Responsibilities

•  Documentation Preparation: Prepare various documents, including quotations, CTOS reports, agreements, and credit proposals, based on templates related to equipment and finance leasing processes.
• Case Handling: Manage approximately 50% of total cases daily and follow up promptly.
• Customer Service: Regularly answer calls and handle inquiries, liaising with relevant departments such as Operations and Business Development.
• Attention to Detail: Maintain a high level of accuracy and attention to detail in all tasks.
• Communication: Foster cooperative relationships through timely and effective communication with business personnel.
• Prioritization: Set priorities based on job urgencies to ensure timely completion of tasks.
• Process Efficiency: Ensure smooth process flow and address any issues that arise.
• Ad-hoc Tasks: Perform other tasks as assigned by management. 

Skills & Experiences

•  Education: Diploma and above.
• Experience: Minimum of 1 year of experience in handling administrative tasks.
• Language Proficiency: Proficient in speaking, reading and writing in English and Malay. Mandarin language proficiency is an advantage.
• Technical Skills: Proficient in Microsoft Excel.
• Work Environment: Ability to thrive in a high-volume work environment with tight deadlines.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Multitasking: Effective multitasking skills.
• Teamwork and Independence: Dynamic team player who is self-motivated and capable of working independently.
• Communication Skills: Excellent interpersonal and communication skills.
• Fresh graduates are encouraged to apply.