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Native Korean Customer Service Executive (Travel)

Customer Service (BPO/Phone)

11 weeks ago

RM8500 - RM8500

Full Time

Permanent

Urgent

Job Description

The Customer Service Executive will be responsible to handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.

Key Responsibilities

  • To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.
  • To exceed customers expectation in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers convenient travelling.
  • To communicate with contracted vendors about customers inquiries and queries. 

Skills & Experiences

  • Bachelor Degree in any fields
  • Native Korean language & business level of English
  • Willing to work on public holidays and shift rotates (24x7)
  • Good command of Microsoft Office and typing skills

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Job Conditions:

Probation Period:

6 month

Age:

22 - 40

Job Type:

Permanent

Allowances:

Unlimited KPI (depends on performance)

Hours:

8am-5pm / 9am-6pm / 11am-8pm MYT 3 shifts

Languages:

others

Days:

5 days per week

Malaysia Only:

No

Annual Leave:

12 days

Benefits:

Shuttle van pickup, medical & life insurance, promotion oppotunity, internal job program, visa, flight ticket, temporary accommodation, property agent intro, airport pickup

Job Skills

Customer Service

Korean

English

BPO

Remote Working

Company Logo

Startek Malaysia

Primary Industry:

BPO / Call Center

Company size:

Over 500

Company Registration:

502982-W

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