Native Korean Customer Service Executive (Travel)
Customer Service (BPO/Phone)
46 weeks ago
RM8500 - RM8500
Full Time
Permanent
Urgent
Job Description
The Customer Service Executive will be responsible to handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.
Key Responsibilities
- To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.
- To exceed customers expectation in terms of customer service & accurate information.
- To be able to provide information related to travel and tours for customers convenient travelling.
- To communicate with contracted vendors about customers inquiries and queries.
Skills & Experiences
- Bachelor Degree in any fields
- Native Korean language & business level of English
- Willing to work on public holidays and shift rotates (24x7)
- Good command of Microsoft Office and typing skills
Job Conditions:
Probation Period:
6 month
Age:
22 - 40
Job Type:
Permanent
Allowances:
Unlimited KPI (depends on performance)
Hours:
8am-5pm / 9am-6pm / 11am-8pm MYT 3 shifts
Languages:
others
Days:
5 days per week
Malaysia Only:
No
Annual Leave:
12 days
Benefits:
Shuttle van pickup, medical & life insurance, promotion oppotunity, internal job program, visa, flight ticket, temporary accommodation, property agent intro, airport pickup
Job Skills
Customer Service
Korean
English
BPO
Remote Working
Startek Malaysia
Primary Industry:
BPO / Call Center
Company size:
Over 500
Company Registration:
502982-W
