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Lead/Senior HR Executive (Japanese Speaking)


2 days ago

RM7000 - RM10000

Full Time



Job Description

The Lead/Senior HR Executive will be serving as a single point-of-contact for HR-related concerns.

Key Responsibilites

  • Serve as the overall SPOC for HR-related concerns.
  • Drive employee awareness of company rules and regulations, and HR guidelines
  • Collate and manage documentations needed for administrative hearings and evidences.
  • In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security.
  • Bridge the gap between Human Resources, Delivery and Support groups by establishing and maintaining communication lines.
  • Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction.
  • Take part in performance management reviews.
  • Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction.

Skills & Experiences

  • College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)
  • Min 4 years experience as HR Generalist
  • Fluent in Japanese (N2 or equivalent), English
  • Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, Labor Laws, Performance Management, and other corporate compliance)

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Job Conditions:

Probation Period:

3 month


30 - 45

Job Type:



Discuss during interview


9am - 6pm




Mon - Fri

Malaysia Only:


Annual Leave:

10 days for first 2 years, 12 days after completion of 2 years


Medical claim for self, spouse, children, Optical, Dental, Paternity leave, Maternity leave

Job Skills


japanese speaking

Company Logo

Tech Mahindra ICT Services(Malaysia) Sdn Bhd

Primary Industry:

BPO / Call Center

Company size:

> 1,000

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