Lead/Senior HR Executive (Japanese Speaking)

Job Description

The Lead/Senior HR Executive will be serving as a single point-of-contact for HR-related concerns.

Key Responsibilities

• Serve as the overall SPOC for HR-related concerns.
• Drive employee awareness of company rules and regulations, and HR guidelines
• Collate and manage documentations needed for administrative hearings and evidences.
• In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security.
• Bridge the gap between Human Resources, Delivery and Support groups by establishing and maintaining communication lines.
• Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction.
• Take part in performance management reviews.
• Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction.

Skills & Experiences

• College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)
• Min 4 years experience as HR Generalist
• Fluent in Japanese (N2 or equivalent), English
• Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, Labor Laws, Performance Management, and other corporate compliance)