Key Account Manager

Job Description

managing accounts with pharmacies to launch new products

Key Responsibilities

• Develop and maintain relationships with key customers in the offline retail channel (Pharma).
• Identify new business opportunities and develop strategies to penetrate new markets and channels.
• Conduct regular business reviews with customers to evaluate performance and identify areas for improvement.
• Collaborate with internal teams, including marketing, product development, and supply chain, to develop, and execute sales strategies and promotions.
• Monitor market trends and competitor activities to provide insights and recommendations for business growth.
• Develop and manage sales budgets, forecasts, and reports to track performance and identify trends.
• Participate in industry trade shows and events to showcase our products and services. 

Skills & Experiences

• Bachelor's degree in Business, Sales, Marketing
• At least 2-4 years of experience as key account manager in the beauty retail industry
• Strong negotiation and communication skills, with the ability to build and maintain relationships with key stakeholders (Watson / Guardian).
• Demonstrated ability to meet and exceed sales targets and KPIs.
• Strong understanding of customer needs, market trends, and product knowledge to drive sales growth and achieve revenue targets
• Strong analytical and problem-solving skills, with the ability to make data-driven
• decisions.
• Self-motivated and results-oriented, with a track record of taking ownership and driving projects to completion.
• Fluent in Mandarin, English, and Malay