Job Description
The IT system Administrator is responsible in Handling request from users related to IT system / infrastructures.
Key Responsibilities
- Handle request from users related to IT system / infrastructures.
- Maintain optimum performance of servers and networking systems.
- Install, modify and repair server / networking hardware and software.
- Troubleshoot system and network problems, diagnose and solve hardware or software faults.
- Provide support, including procedural documentation and relevant reports.
- Support roll-out of new applications / systems.
- Manage inventory for users accounts and profiles and deal with password issues.
- Perform scheduled maintenance to hardware and infrastructures.
- Conduct training / briefing session on IT systems to end users.
- Maintain and manage software / services licensing, subscriptions.
- Work with external vendors / outsources in supporting in-house system / applications.
- Provide prompt and accurate assessments and feedback to management.
- Implement and maintain servers and networking system compliances requirements.
- Devise an IT framework to ensure productivity and budget targets are met.
- Advise management on latest IT trends and good practice.
Skills & Experiences
- Diploma / Degree in Computer related disciplines
- Minimum 2 years working experience in IT support /Administrative duties; possess work experience in multi-national companies with users of different cultures and diversity is an advantage
- Knowledge of Microsoft Windows operating systems and applications.
- Knowledge of Fortinet Firewall, Switches, Wireless Management / Support.
- Possess own transport and willing to travel.