Company Logo

IT Support Engineer

Technical Support

3 days ago

undisclosed

Full Time

Permanent

Urgent

Job Description

We're in search of a proficient IT Executive to join our team based in Malaysia, tasked with supporting our IT operations in Singapore and China. The ideal candidate will have a pivotal role in upholding and improving our IT infrastructure, ensuring smooth connectivity, and delivering effective technical support to our users.

Key Responsibilities

  •  Delivering daily technical assistance at level 1 and level 2 to end-users within the business
  • Deliver prompt IT support to users and affiliated subsidiaries in China
  • Deploying and configuring end-user devices
  • Offering assistance with Windows, Android, iOS, and Microsoft Office products
  • Handling software setup, installation, upgrades, patches, and maintenance
  • Monitoring system performance and ensuring compliance with specifications
  • Resolving issues and addressing outages promptly
  •  Collaborating with vendors and service providers.  

Skills & Experiences

  • Possession of a degree or diploma in an IT-related field
  • Proficiency in both written and spoken English and Mandarin is essential for effective communication with colleagues in China
  • Demonstrated at least 2 years of experience in IT Helpdesk and providing technical support for end-user devices, including troubleshooting computer applications and operating systems
  • Previous experience in coordinating with vendors, suppliers, and service providers
  • Proficiency with Windows 10 is required, with familiarity with the Chinese Simplified version being advantageous
  • Knowledge and experience in server management, including setup, maintenance, backup, and PowerShell, are preferred
  • Familiarity with virtualization technologies such as VMware Horizon VDI, vSphere, VCS, and UAG is advantageous
  • Experience with Microsoft Azure, Microsoft 365, and Microsoft Intune is a plus
  • Candidates with experience in System Administration, network administration, or related fields are highly desirable 

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Job Conditions:

Probation Period:

3 month

Age:

22 - 40

Job Type:

Permanent

Allowances:

NA

Hours:

8.30am-6pm

Languages:

english,bahasa,mandarin

Days:

Mon-Fri

Malaysia Only:

Yes

Annual Leave:

Included

Benefits:

Medical benefits RM800/year, Insurance, Performance Evaluation

Job Skills

Chinese

IT

Company Logo

ETHOZ Equip Capital Berhad

Primary Industry:

Transportation

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