IT Manager (Infrastructure)

Job Description

The Information Technology Manager is responsible for the overall direction, monitoring, work schedules, training, development, and evaluation of all information technology staff.

Key Responsibilities

• Reports to IT Director in Japan, Manage 7 local Malaysian Programmers, 2 local Malaysian Technical Support
• IT Networking Task: 
• Creating new network troubleshooting strategies to reduce downtime and maintenance costs.
• Developing logical strategies for upgrading the company's network software whenever a new update becomes available.
• Creating and implementing plans to keep the company's network running smoothly in the event of a problem.
• Keeping abreast of new network technology and reporting this information to the executive team each quarter
• Working closely with other department managers to assess the company's network's growth needs and maintenance.
• Database Management System task
• Planning, installation, maintenance, and upgrade of IT systems and personnel. 
• Database management system software. i.e SAP , Payroll software, accounting banking 
• Development software environment . Joget , e-documents, Enterprise resource planning software i.e microsoft 360
• Hardware troubleshooting task
• Maintaning some electronic device asset 
• Day-to-day tasks may also include running diagnostics on computer networks, replying to disruptions , and performing upgrades and maintenance.
• Assisting company engagement events - set up hardware. 

Skills & Experiences

• Bachelor's degree in IT or equivalent experience
• Minimum 5 years experience in IT Networking infrastructure & Database Management System
• Good hardware troubleshooting skill. 
• Able to work independently, resourceful in troubleshooting and prompt technical support. 
• Communicate well in English, good leadership & organizational skill. 
• Good time management