Key Responsibilities
- Operating an inbound and outbound inside sales to serve the customers.
- Ability to handle incoming/ outgoing calls inside sales campaign.
- Build qualify campaign leads.
- Covert leads into orders.
- Capture call information with dates, customer inputs, sales journey in SFDC, reasons for disqualification of leads.
- Follow up with the qualified customers via email.
- In the absence of the customer information in given database, search the web for the customer contact information.
- Maintain a customer database as provided.
- Conduct mini-projects as requested.
- Ability to handle complaints and enquiries that raised.
- Ability to use the computer-based tools (CRM tool, Knowledge Base application, etc.) in order to effectively respond to consumer inquiries.
- Phenomenal interpersonal skills, plus self-motivation, tenacity and a can do attitude.
- Experience handling a high-volume workload.
Skills & Experiences
- At least 1 year B2B sales in healthcare
- Indonesian speaker (Spouse Visa/ Malaysian PR) and proficient in English
- Bachelor Degree holders