Head of Forwarding Division (General Manager)

Job Description

This is entirely operations. Manage the current Forwarding business and overseeing the 5 branches in improving their operation service level, productivity and P&L. Forwarding includes, air, sea, cross border and domestic trucking.

Key Responsibilities

• To monitor and manage the operation team in handling the daily air freight, ocean freight, cross border trucking and domestic distribution matter.
• To standardize and continuously improve the operations KPI, Quality, Productivity and Safety matters. 
• To plan, execute and be responsible on freight management matters such as construction and implementation of carrier strategy, consolidation, packaging and cargo handling, customs clearance, bonded cargoes, documentation, transportation and delivery arrangement.
• To build and maintain strong relationships with key airline, shipping line, transporter, hauliers, suppliers and vendors
• Review and select airline, shipping line, transporter, haulier, suppliers and vendor to ensure their service level is on par with customers expectation. 
• Review the impact of logistics changes such as trade lane, shipping modes, product volumes or carriers and make accurate decision to ensure such changes does not bring negative effect to the customer. 
• To prepare annual operation budget and work with relevant department to ensure company P&L  target is achieved. 
• To monitor and ensure the billing is done accurately and timely. 
• To prepare ad-hoc, weekly and monthly reports / forecast with deep analysis for the management team. 
• To communicate with other oversea Yamato group members in developing global logistic network and solutions for clients.
• To increase productivities of the team and reduce cost.

Skills & Experiences

• Minimum 10 years experience in forwarding industry 3PL, 4PL. 
• Well verse in operations for air, ocean, cross border truck and domestic trucking export & import.  
• Experience ensuring healthy P&L. 
• Strong leadership and business acumen and strong decision maker. 
• Strong communication and stakeholder management.