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E-Commerce Manager / Senior Manager

E-Commerce Sales

5 weeks ago

RM9000 - RM13000

Full Time

Permanent

Urgent

Job Description

The Ecommerce Senior Manager is responsible for developing and implementing comprehensive e-commerce strategies as well as leading a team to move forward.

Key Responsibilities

  • E-Commerce/Social Commerce Strategy: Develop and implement comprehensive e-commerce strategies to achieve sales targets and growth objectives and upcoming Live selling platforms.
  • Key Account Management: Oversee and nurture relationships with key accounts to ensure satisfaction and continued partnership.
  • Inventory Management: Monitor and optimize product listings, pricing, and stock levels to ensure maximize sales and minimize out-of-stock situations.
  • Analytics and Reporting: Use data analytics tools to track e-commerce performance and make data driven decisions to improve results.
  • Team Leadership: Lead and mentor a team of professionals, including Key Account Managers, to ensure their success and departmental goals are met.
  • Website Management: Manage our e-commerce platform, ensuring it is user-friendly, up-to-date, and optimized for SEO and mobile devices (Upcoming plan). 
  • Brand Partner Relationship Management: Build and maintain strong, long-term relationships with e-commerce brand partners. 
  • Onboarding and Integration: Guide new brands through the onboarding process, ensuring a smooth integration onto our platform. 
  • Strategic Planning: Collaborate with brand partners to develop and executive joint business plans, focusing on growth and profitability. 
  • Performance Analysis: Monitor key performance indicators (KPIs) to identify opportunities and areas of improvement. 
  • Market Research: Stay updated on e-commerce industry trends, competitors, and emerging technologies. 
  • Cross-functional Collaboration: Work closely with internal teams such as sales, marketing, and operations to align strategies and support brand partners 
  • Reporting: Prepare regular reports on brand partner performance and present findings to internal stakeholders.

Skills & Experiences

  • Candidate must possess at least a Diploma or Bachelor's Degree 
  • Minimum of 5 years in key account management in the E-Commerce space
  • Strong negotiation, presentation, and communication skills
  • Entrepreneurial spirit
  • Strong analytical skills
  • Team leader with a positive, flexible, and energetic attitude

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Job Conditions:

Probation Period:

3 month

Age:

30 - 45

Job Type:

Permanent

Allowances:

RM400 transport allowance; RM100 mobile allowance

Hours:

Clock in between 8.30 am – 9.30 am; clock out between 5.30 pm – 6.30 pm

Languages:

english,bahasa

Days:

Mon - Fri

Malaysia Only:

Yes

Annual Leave:

Included

Benefits:

RM500 medical claim; Personal accident insurance

Job Skills

Key Account Management

Ecommerce

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Confidential (Ecommerce Enabler)

Primary Industry:

Ecommerce Enabler

Company Confidential

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