Digital Sales Manager

Job Description

Digital Sales Manager responsible to lead and manage a team of sales representatives to develop sales strategies and objectives while develop and execute a comprehensive sales strategy aligned with the business goals, target markets, and services.

Key Responsibilities

• Team Leadership:
• Lead, motivate, and manage a team of sales representatives
• Set clear performance expectations and KPIs for the team
• Provide coaching, mentoring, and training to develop the skills and capabilities of team members
• Conduct regular performance reviews and offer constructive feedback
• Foster a positive and collaborative team culture
• Sales Strategy and Planning:
• Collaborate with sales management to develop sales strategies and objectives
• Assist in setting sales quotas and targets for the team.
• Monitor market trends, competitor activities, and customer feedback to identify opportunities and threats.
• Sales Execution:
• Lead by example in prospecting, presenting, and closing sales deals.
• Assist team members in generating and managing leads, conducting product demonstrations, and negotiating contracts.
• Ensure accurate and up-to-date sales records and reports
• Address escalated customer issues and concerns in a timely and effective manner
• Performance Tracking and Reporting:
• Monitor and analyze sales team performance against targets and KPIs.
• Prepare and present regular reports on sales metrics, trends, and accomplishments to senior management.
• Identify areas for improvement and recommend corrective actions.
• Cross-Functional Collaboration:
• Collaborate with marketing, product development, and customer support teams to align strategies and ensure a seamless customer experience.
• Act as a liaison between the sales team and other departments, facilitating effective communication and coordination.
• Sales Strategy Development: Develop and execute a comprehensive sales strategy aligned with the business goals, target markets, and services.
• Team Leadership: Lead and manage the sales team, including hiring, training, coaching, and setting performance targets and KPIs.
• Sales Planning: Create sales plans, including sales forecasts, budgets, and resource allocation, to meet and exceed revenue targets.
• Sales Presentations: Deliver persuasive and compelling sales presentations to clients, showcasing the agency's services and value proposition.
• Client Acquisition: Identify and prospect potential clients, nurturing leads, and converting them into paying clients through effective sales techniques.
• Client Relationship Management: Cultivate and maintain strong client relationships, ensuring exceptional client satisfaction and retention.

Skills & Experiences

• Bachelor Degree in marketing, business administration, or a related field
• Min 5 years of experience in an advertising agency (preferable)
• Min 3 years in Corporate Sales with management role such as a sales manager or supervisor- to guide, coach and motivate sales team
• Proven track record of meeting and exceeding targets
• Strong understanding of sales principles, customer service and market dynamics to develop and implement sales strategies
• Industry-Specific Knowledge: Experience in a particular industry pharmaceutical, F&B, Automotive can be advantageous
• Client Management Experience and knowledge of Email Marketing
• Fluent in Mandarin/Cantonese (speak, read, write), and English