Customer Service (Ara Damansara based)

Job Description

Symphony House, Ara Damansara

Key Responsibilites

• Handling incoming calls, managing service enquiries, complaints, comments, feedbacks, and other raising issues related to the company's products.
• Constantly work towards improving customer experience.
• Work in a team to achieve the required KPI elements and SLA

Skills & Experiences

• Language fluency English and/or Bahasa Malaysia
• Candidates must possess at least an SPM 
• Able to read and write in Mandarin is an added advantage
• Fresh graduates are welcomed, training will be provided
• Willing to work on rotational shifts
• Able to join immediately
• Willing to work in Ara Damansara