Commercial Head

Job Description

The Head of Commercial is responsible for the end-to-end performance of the business unit. The incumbent will lead a team of brand managers and store operators in daily operations to deliver brand growth and performance metrics across e-commerce platforms. This role will also directly partner with the Country Head to identify opportunities, develop business strategies, and optimize internal processes.

Key Responsibilities

•  Lead and build a high-performing team to achieve brand business objectives
• Develop and execute business plans with clear KPIs supported by strong marketing, commercial, and operating plans
• Manage overall business unit financial performance and profitability
• Analyze business performance and identify key areas of improvement and business opportunities
• Develop, implement, and share best practices across the organization
• Contribute to the development commercial process strategy and general business planning
• Strategically improve procedures by reviewing and developing operational process flows
• Training and mentoring team members within the business unit
• Build, manage and develop long-term relationships with key stakeholders (brands, marketplace platform)
• Lead and negotiate annual agreements with brands and e-commerce partners
• Lead problem solving of issues with external partners that may arise
• Identify new e-commerce trends and opportunities for business growth and implement action plans
• Prepare and present product proposals to future and current e-commerce partners
• Identify industry trends and competitive market insights
• Lead development and training of the tea

Skills & Experiences

• Min 7 years of experience in commercial or category management in e-commerce for Beauty industry
• Bachelors degree in business, communications
• Strategic thinker with strong negotiation skills