Key Responsibilities
- Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email daily, identifying sales opportunities and providing these businesses with the best solution for their business goal.
- Improve clients experience by driving optimal and appropriate product adoption
- When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
- When within scope and area of knowledge, provide pre- and post-sales assistance for all applicable products.
- Become an expert on all Social Media Account Advertising solutions.
- Ability to identify trends and solve problems.
- Providing vital product insights & feedbacks, from their own experience using the Social Media Account Products and sharing the feedback from the Social Media Account Advertisers.
- Champion and produce success stories for advertisers who have had success in growing their business by using Social Media Account products.
- Use a variety of tools to be able to effectively communicate and drive the Advertisers business to success.
Skills & Experiences
- Bachelors degree
- 1 to 3 years experience in a Digital Marketing and B2B sales
- Knowledge of MS Office and use of voicemail and electronic mail systems
- Feels comfortable contacting clients via phone, chat or email
- Willing to work and relocate to Kl, Malaysia