Annual leave: Included
Benefits: EPF, Socso, EIS
Holidays: Sat, Sun & PH
Probation: 3 month
Job Type: Permanent
Working Days: Mon - Fri
Working Hours: 9 am - 6 pm
Age: 21 - 45
Local Residence Only: Yes
Driving License: Not Required
Own Transport: Not Required
Diploma in Information Technology or SPM
At least 1 years working experience in enterprise technical support
Willing to work over time
Possess own transport
Provide product knowledge and technical supports to OEM/Automotive Manufacturers especially for new car audio trial installation and ensure appropriate OEM testing on the car.
Conducts car audio market survey, product presentations, write-ups, product proposal and analysis study against competitors products with OEM/Automotive Manufacturers to increase chances of getting new business.
Maintain close relationship with existing key OEM/Automotive Manufacturers to ensure proper technical / after sales support services are provided.
Prepare periodic reports / timely feedback to OEM Sales Manager regarding OEM/Automotive Manufacturers technical issues and countermeasure / action plan to resolve.
Collaborates with service team members and other related teams to resolve customer complaints and ensure high level customer satisfaction and quality services to OEM end customers.
To control and monitor OEM Parts & Accessories inventory level in line with OEM Sales activities.
Gather market and customer information and provide feedback on buying trends.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Seekers Technology Sdn. Bhd. (201701005482) © 2021. All rights reserved.