Japanese Speaking Customer Service Representative (Hotel Industry)
Customer Service (BPO/Phone)
111 weeks ago
RM5500 - RM8000
Full Time
Permanent
Urgent
Key Responsibilities
- You will be serving a world famous online hotel reservation service provider. The job responsibilities include:
- Handle pre and post reservation inquiries by phone and e-mail
- Modify, change and/or cancel existing reservation
- Act as a liaison between guest and hotel to arrange special request/ to resolve complaint
Skills & Experiences
- Excellent communication skill in both Japanese (JLPT N2 or equivalent) & English
- Able to work on shift basis and public holiday
- Fresh graduates are welcomed to apply
Job Conditions:
Probation Period:
6 month
Age:
20 - 45
Job Type:
Permanent
Allowances:
Discuss during interview
Hours:
8am - 10pm (8 hours rotational shifts)
Languages:
english,japanese
Days:
5 days per week (including weekends & public holiday)
Malaysia Only:
No
Annual Leave:
15 days
Benefits:
Medical coverage, medical leave (15 days), birthday leave, nursing leave(3 days/year), insurance, flex subsidy(Max RM3000/year), EPF, SOCSO
Job Skills
Japanese
Majorel Malaysia Sdn. Bhd.
Primary Industry:
BPO / Call Center
Company size:
200
Location:
Kuala lumpur
