Kuala Lumpur RM5500 - RM8000

Japanese Speaking Customer Service Representative (Hotel Industry)

Job conditions

Allowances: Discuss during interview

Annual leave: 15 days

Benefits: Medical coverage, medical leave (15 days), birthday leave, nursing leave(3 days/year), insurance, flex subsidy(Max RM3000/year), EPF, SOCSO

Holidays: Rotational off days

Probation: 6 month

Job Type: Permanent

Working Days: 5 days per week (including weekends & public holiday)

Working Hours: 8am - 10pm (8 hours rotational shifts)

Job Requirements

Age: 20 - 45

Local Residence Only: No

Driving License: Not Required

Own Transport: Not Required

Language: english,japanese

Skills and Requirements

Excellent communication skill in both Japanese (JLPT N2 or equivalent) & English 

Able to work on shift basis and public holiday

Fresh graduates are welcomed to apply

Job Responsibilities

You will be serving a world famous online hotel reservation service provider. The job responsibilities include:

Handle pre and post reservation inquiries by phone and e-mail 

Modify, change and/or cancel existing reservation 

Act as a liaison between guest and hotel to arrange special request/ to resolve complaint 

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