Senior Technical Support Executive/ Technical Support Executive (MELAKA)

Job Description

leading manufacturer and distributor of standard components of Press Die, Plastic Mold and Factory Automation products, and is world renowned for its wide variety, fast delivery, quality and low prices. Over the past decade we have developed an exceptionally strong presence and track record in Singapore and within South East Asia region. We are continuing to grow at a very rapid pace. As a company whose competence is in enabling customers to enjoy Just-In-Time components procurement, supply chain strategy is a core of our business. In order to support rapid and aggressive expansion, we are looking for talented and dynamic professionals to join us for the following position.

Key Responsibilities

• Support technical inquiries from customers and propose suitable products
• Support Sales Team to handle customers technical queries or requirement
• Manage customers products claim
• Liaise with Japan HQ on technical certification
• Set up and manage technical seminar to reach out to potential customers
• Prepare technical presentation material for events

Skills & Experiences

• Minimum Degree in Mechanical / Mechatronics / Precision / Industrial Engineering
• At least 5 years (Senior Executive)/ 3 years (Executive) of relevant experience in similar B2B industry*, field application/design experience preferred 
• Candidates with mechanical design/automation knowledge will have added advantage
• Proficiency in CAD/CAM, Excel and Powerpoint is a must (Access skill will be preferred)
• Proactive learning attitude and have a good sense of Kaizen (Improvement)
• Self-driven, able to work independently as well as a team player 
• Excellent interpersonal and communication skills
• Transport allowance and related expenses will be covered by company when visit to customer.