Confidential Company (Real Estate Industry) Sales Management Manager (Mandarin Speaker)

RM8000 - RM8800
Kuala Lumpur

Expiry Date This job will expire on Invalid date


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Skills and Requirements


Asset management

Team Lead

  • At least Diploma or Bachelor's Degree in Business Studies/ Administration / Management, IT / Computer Science
  • At least 4 years credit controller experience in retail or property development industry target to shopping mall
  • Strong persuasive and negotiation skill
  • IT savvy, good planning and organisational skill
  • Strong analytical skill with excellent communication and interpersonal skill
  • Possess strong leadership quality with ability to motivate and sustain high level of teamwork among team members
  • Self-motivated with high sense of initiative and responsibility
  • Able to be trusted with confidential and sensitive company information
  • Good command of English and Bahasa Malaysia, both oral and written
Job Responsibilities
  • Daily Sales Management:

  • To manage the credit control / collections of ageing debt of the Mall tenants

  • To assist in formulating and improving credit policies and procedures in line with overall Company policy

  • To oversee lease administration pertaining to tenant turnover report, bank guarantees, public liabilities, and general insurance policies

  • Develop clear understanding about sales / turnover for shopping mall tenants

  • Collect tenants’ sales reports in timely manner for management reporting

  • Conduct research and analysis on the sales data provided by tenants to address the performance gaps and understand the current market and competitive environment

  • To analyze sales and explore improvement opportunities, keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing inputs conversion to sales and traffic

  • To coordinate issue of collection reminders and replies to tenants’ queries

  • Improve collection efficiency and maintain good business relationship with tenants and receivables

  • To reconcile accounts with tenants, including initiating adjustments if necessary for collection

  • Resolve escalated tenant’s issues and disputes regarding sales and services

  • To coordinate credit checks on tenants and external parties before enter into any contract or agreement

  • Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives

  • Preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review

  • Cash Management:

  • Directs cash management operations i.e. daily cash administration, management of current accounts and bank relations

  • Reviews and drives improvements in cash management, ensuring financial obligations are met in accordance with the Company policies and procedures

  • Follow up on the collection of monies owed from tenants and implementation of contractual terms

  • Ensure all collections are banked-in to the Company bank account on time as per the Company policies and procedures

  • All cash transactions are being filed and recorded accurately in a proper and organized manner

  • IT Management:

  • Manage IT resources and system for the Retail Mall and ensure smooth running of all servers

  • Monitor the Mall’s network infrastructure.

Miscellaneous allowances
Annual Leave (Yearly)
Disclose at interview
Depends on the performance