JT Outsource Solutions Sdn Bhd Inside Sales ( Japanese Speaker )

RM5000 - RM9000
Bukit Jalil
Bukit Jalil

Expiry Date This job will expire on Invalid date

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Skills and Requirements

Customer Service

Sales

  • Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Flawless verbal communication skills in English and Japanese language is essential.
  • Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours
Job Responsibilities
  • Provide friendly and efficient service to the travel community of our clien

  • Be a first point of contact to handle and resolve customer complaints.

  • Respond professionally to inbound phone calls, including urgent situations.

  • Identify and escalate issues appropriately.

  • Compose thoughtful and accurate messages or customize prepared responses to customer emails

  • Research information and troubleshoot problems using available resources.

Benefits
Allowance
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Annual Leave (Yearly)
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Bonus
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Others
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