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Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA)
Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
Comply with data integrity, security and privacy policies and applicable regulations
Perform the relevant tasks to extract, import, and export of data from various systems for submission to the relevant parties
Generate all required standard reports based on the predefined schedule and validate accuracy of reports before submitting to customers
Work closely with HR Shared Service Centre Data and Reporting Team Lead to execute any process improvements within the department
Escalate issues and data quality issues for resolution quickly and follow through to closure.