Annual leave: TBD
Job Type: Permanent
Working Days: Monday - Friday
Working Hours: 9 am - 6 pm
Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma,Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering(Computer/Telecommunication), Computer Science/Information Technology,Human Resource Management or equivalent.
At least 2 Year(s) of working experience in the related field is required for this position. Candidates with Contact centre experience would be an advantage.
Strong IT and troubleshooting skills.
Possess excellent communication skills.
Excellent command of spoken and written English, Malay and Mandarin.
Ability to multi-task and work independently in a fast-paced environment.
Self-motivated & independent, customer-oriented with excellent interpersonal.
skills, quick learner, and good team player.
Ability to work in a fast-paced environment and handle difficult customers.
Candidates MUST be able to start work immediately.
Fresh Graduates are encouraged to apply.
Support user enquiries on our in-house HR Software via phone / email / remote.
Provide on-site and off-site technical assistance.
Conduct product training to end user.
Involve in ad-hoc projects.
Resolve customer technical issues in a timely & professional manner.
Info-Tech is a software company offering Complete Cloud HR Software including industry first innovative Face Recognition with GPS Mobile / Tablet Attendance for staff Attendance. Info-tech cloud HR Software has simple & user friendly yet comprehensive Attendance, Payroll, Leave, Claim, Appraisal & Job costing software modules. Info-Tech mobile app supports iOS & Android with “Your HR matters on the go” slogan. Employees can do attendance, apply leave, view their payslip, tax forms & any messages from HR. Managers will up be updated with live push notification of staff lateness, absent & Leave.
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