Kuala Lumpur RM2500 - RM4000

Specialist - Software Support

Job conditions

Allowances: TBD

Annual leave: TBD

Benefits: TBD

Holidays: TBD

Probation: TBD

Job Type: Permanent

Working Days: Monday - Friday

Working Hours: 9 am - 6 pm

Skills and Requirements

Requirements:

Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma,Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering(Computer/Telecommunication), Computer Science/Information Technology,Human Resource Management or equivalent.

At least 2 Year(s) of working experience in the related field is required for this position. Candidates with Contact centre experience would be an advantage.

Strong IT and troubleshooting skills.

Possess excellent communication skills.

Excellent command of spoken and written English, Malay and Mandarin.

Ability to multi-task and work independently in a fast-paced environment.

Self-motivated & independent, customer-oriented with excellent interpersonal.

skills, quick learner, and good team player.

Ability to work in a fast-paced environment and handle difficult customers.

Candidates MUST be able to start work immediately.

Fresh Graduates are encouraged to apply.

Job Responsibilities

Job Role:

Support user enquiries on our in-house HR Software via phone / email / remote.

assistance.

Provide on-site and off-site technical assistance.

Conduct product training to end user.

Involve in ad-hoc projects.

Resolve customer technical issues in a timely & professional manner.

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