Native Korean Customer Service Executive (Travel)

Job Description

The Customer Service Executive will be responsible to handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.

Key Responsibilities

• To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean customers.
• To exceed customers expectation in terms of customer service & accurate information.
• To be able to provide information related to travel and tours for customers convenient travelling.
• To communicate with contracted vendors about customers inquiries and queries. 

Skills & Experiences

• Bachelor Degree in any fields
• Native Korean language & business level of English
• Willing to work on public holidays and shift rotates (24x7)
• Good command of Microsoft Office and typing skills