Allowances: TBD
Annual leave: TBD
Benefits: TBD
Holidays: TBD
Probation: TBD
Job Type: Permanent
Working Days: Monday - Friday
Working Hours: 9 am - 6 pm
B.A. / B.S. or equivalent work experience required
Must have at least 2 years of work experience in a reporting/analytics role(s)
Lean Six Sigma or RPA/BPM experience preferred
Comprehensive understanding of editorial or customer operations data and associated business processes
Proven analytical, quantitative and deductive reasoning skills
Demonstrated experience in defining and/or creating reporting for operations, performance or risk
Demonstrated SQL, Tableau, Excel and Powerpoint experience
Strong working knowledge of database structures and associated reporting platforms
Teradata experience preferred
Strong communication skills required
Extreme attention to detail absolutely required
Demonstrated ability to embrace change
Experience in an agile or growth work environment
Create and Update Reports on a daily, weekly, monthly, quarterly basis to support Global Operations leveraging Excel
Create and maintain dashboards for Global Operations and Executive Leadership leveraging current enterprise data visualization tools (e.g. Tableau)
Respond to internal queries regarding data contained in reports within agreed upon service levels for timeliness and quality
Troubleshoot issues with reports and partner with relevant teams to resolve data and technical issues
Respond to ad-hoc data requests by reviewing the data requests to identify and understand the information needed, pulling the data efficiently from data sources across multiple platforms and providing data back to the requestor in a user-friendly display
Develop and deliver executive presentations reviewing operational performance of the assigned workstream
Provide statistical and data analysis to support the assigned workstream
Perform peer quality reviews by checking data and reports for accuracy with extreme attention to detail
Monitor operational performance, deliver trend analysis and make recommendations to drive achievement of operational goals and strategic objectives
Support the growth of the Global Metrics platform by performing data validation and testing
Identify and initiate process improvements to align teams capabilities with current and future need
Maintain strong partnerships with key stakeholders within the assigned workstream(s) through demonstrating a deep understanding of their business processes
Identify and deliver CI/Automation projects
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