Annual leave: TBD
Job Type: Permanent
Working Days: Monday - Friday
Working Hours: 9.00am-6.00pm
1.Diploma /Degree in Computer Science or related studies.
2.Minimum of 1-year related working experience.
3.Senior roles are available for those with more experience.
4.Experience with Linux environment and excellent knowledge of Linux commands.
5.Strong troubleshooting skills.
6.Experience with Cloud technologies and DevOps is an added advantage.
7.Excellent customer service skills including direct interaction with users, assertiveness, and perseverance to follow issues to closure.
1.Collaborate with the support and development team to solve, deploy, and maintain cloudbased and onprem solutions.
2.Take ownership of hosting or server-side issues; research, diagnose, troubleshoot, identify, and document solutions.
3.Perform server-side application management including upgrades, updates, patches, and smoke testing.
4.Provide support for customers infrastructure and products.
5.Execute system management changes, updates to configuration files.
6.Diagnose and resolve problems in high-throughput web applications and network services.
7.Plan and implement strategies to ensure auto-failover and auto-scaling based on traffic load.
8.Assist in daily operational tasks and perform network, server, and VPN security and maintenance.
9.Design and develop new architectures to meet our changing business needs.
10.Create and update technical documentations and processes.
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