Key Responsibilities
- Define, estimate and plan detailed approach to analysis work streams.
- Facilitation of requirements gathering workshops or discovery.
- Understand the business domain / needs and help convert those into effective IT solutions.
- Collaborate with Bas and other technical and non-technical resources to ensure holistic and complete solutions.
- Capture detailed requirements from business users and stakeholders. Documents these requirements into User stories and/or Business Specifications for review and approval by business customers.
- Provide on-site support and management of User Acceptance Testing (UAT).
- Provide peer reviews.
- Ensures that change management processes are adhered to.
- Provides business logic recommendations and solutions aligned with business objectives.
- Support Testing processes (both IT and business testing).
- Work with users to establish best practice principles.
- Play an active role in app phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
Skills & Experiences
- Practical experience of estimating and detailed planning of analysis work streams and reporting against plan.
- Experience of designing and working with clearly structured frameworks and approach to analysis.
- Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required.
- Passion for analysis and awareness for best in class practices across the insurance industry.
- Problem solver with a curious mindset.
- Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban).
- Data driven evaluator using insight from markets, customers, competitors.
- Technical knowledge, understand architecture, development and systems.
- Commercial thinker, challenger of the norm.
- Strong relationship builder and engaging facilitator skill set.
- Confident stakeholder management skills.
- Process and requirements engineer, resolver of ambiguity and conflicts.
- Clear and concise communicator, understand and adapts to the audience.
- Influential knowledgeable and decisive.
- Skilled negotiator, manages complexity.
- Experience with Web technologies.
- Have demonstrable practical experience of working with remote teams in a multi-site environment with previous exposure to remote programming teams.