Kuala Lumpur RM6500 - RM7500

Japanese Speaking Warranty Administrator

Job conditions

Allowances: Discuss during interview

Annual leave: Included

Benefits: EPF, SOCSO, EIS, Annual increment

Holidays: Sat, Sun, PH

Probation: 3 month

Job Type: Permanent

Working Days: Mon- Fri

Working Hours: 9am - 6pm

Job Requirements

Age: 23 - 40

Local Residence Only: Yes

Driving License: Not Required

Own Transport: Not Required

Language: english,japanese

Skills and Requirements

Possess automotive education background or experience

Having technical knowledge about automotive products

Good command in English both written and spoken

Fluent in Japanese

Job Responsibilities

Maintain thorough working knowledge of warranty policy guidelines and repair procedures

Act as a warranty resource for dealers, warranty operations, and OEM personnel and answer general warranty enquiries as required

Identify and report on any trends and ad hoc practices and advise dealers of cost-effective alternatives as appropriate

Maintain accurate records in accordance with the quality system

Support Warranty report / or any related development as required

Review warranty claims / prior approvals *in line with the warranty and policy guidelines

Respond to and resolve any warranty claim / prior approval *enquiries, ensuring dealer awareness and compliance with warranty policy guidelines

Follow up with dealers for reviewed claim submission

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