Japanese Speaking Customer Service Representative (E-Commerce Industry)

Job conditions

Allowances: Shift allowance RM13.60 will be paid every time for transport (applicable for work from office)

Annual leave: 15 days

Benefits: Medical coverage, medical leave (15 days), birthday leave, nursing leave(3 days/year), insurance, flex subsidy(Max RM3000/year), EPF, SOCSO

Holidays: Sun & Mon

Probation: 6 month

Job Type: Permanent

Working Days: Tue - Sat

Working Hours: 9am - 6pm & 2pm - 11pm

Job Requirements

Age: 20 - 45

Local Residence Only: No

Driving License: Not Required

Own Transport: Not Required

Language: english,japanese

Skills and Requirements

Excellent communication skill in both Japanese (JLPT N2 or equivalent) & English

Able to work on shift basis and public holiday

Fresh graduates are welcomed to apply

Job Responsibilities

You will be serving world famous American multinational E-commerce company. The job responsibilities includes:

Provide e-commerce customer support via phone, email and online chat.

Answer customer comments, enquiries, and complaints in a professional manner.

Maintain good relationship & positive engagement with customers.

Majorel Malaysia Sdn. Bhd.

We serve customers by combining the best of people. technology and innovation. We truly believe that the greater the use of technology, the more human we can be. As service is a human thing, even when it is delivers by a robot. We have more than 500 clients globally, many of which we have been working with for over 10 years. As an industry leader, we offer you the most secure and compliant solutions.

Job conditions

Job Requirements

Skills and Requirements

Job Responsibilities

Majorel Malaysia Sdn. Bhd.

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