Allowances: TBD
Annual leave: TBD
Benefits: TBD
Holidays: TBD
Probation: TBD
Job Type: Permanent
Working Days: 6 Days Work, Off Day by Rotate
Working Hours: 9.45am - 7.00pm
Age Group: 21 - 35yo
1 year working experience in IT Industry
Diploma or professional certificate in IT, computer science, electronics and electrical field, from any school or college
Having knowledge in software, device driver installation, firmware updates, apps etc.
Serve and assist customers to check and troubleshoot hardware and software issues.
Suggest and provide solution to customers in a professional manner.
Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.
Provide usage guide of hardware and software to customers and colleagues.
Perform checking on newly arrived hardware to ensure it is functioning properly.
Respond to support requests and assist in troubleshooting any IT related problems that arise internally.
Prepare service report and maintain customer record.
Identify computer service components shortages and place orders when necessary.
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