Kuala Lumpur RM1200 - RM3000

IT Technical Support @ Penang

Job conditions

Allowances: TBD

Annual leave: TBD

Benefits: TBD

Holidays: TBD

Probation: TBD

Job Type: Permanent

Working Days: Monday - Friday

Working Hours: 8.30 am - 6 pm

Skills and Requirements

Qualifications:

-Must be willing to travel for overseas assignment on a short notice

-Excellent writing, communication and interpersonal skills

-Independence, Initiative & able to work as a team

-Positive work attitude

-Min 2-3 years technical experience or field service

-Fresh Graduates are also encourage to apply.

Job Responsibilities

Responsibilities:

-Onsite repair for technical hardware issues that cannot be resolved remotely.

-Provides technical support on covered hardware products to return them to operating condition.

-Provides technical support at site or through phone support.

-Identify and attend to system and user problems arising from customers

-Maintain good customer relationship with professional service in a safe manner

-Focus on SLA and resolution process

-Timely status updates to close open Work Order

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