Annual leave: TBD
Job Type: Permanent
Working Days: Monday - Friday
Working Hours: 9 am - 6 pm
Candidate must possess at least a Diploma, Advance/Higher/Graduate Diploma, Post Graduate Diploma or equivalent;
Experienced in customer support of any system would be an advantage.
Possess excellent interpersonal communication, presentation and reporting skills;
Hardworking, able to multi-task, resourceful and proactive with a sense of urgency;
Able to work independently with minimal supervision;
Willingness to learn, responsible, hardworking, team players and honest.
Minimum 1 year of working experience in related field.
Responsible to support customers on issues relating to usage of Epicor ERP System.
Track and follow up closely with technical and customer on the status of outstanding issues.
Able to troubleshoot and advice customers on the System settings.
Attend to inquiries and provide assistance to the customers.
Respond internal and external inquiries on the System configuration.
FINSOFT CONSULTING specialises on assisting SMEs in the manufacturing, distribution, retail and services industries to elevate their operational and management efficiencies and productivity through deployment ERP systems and our propriety connected solutions. In addition, FINSOFT CONSULTING aims to help SMEs bridge operational and management disadvantage gaps as compared to multi-national companies. FINSOFT CONSULTING is a Gold Partner to Epicor, a global business software solutions company. Epicor’s ERP software provides a single point of accountability to drive increased profit, whether our client's are operating locally, regionally, or globally.
In line with our continuous expansion, we invite forward looking candidates, to be part of our dynamic team providing responsive solutions to our clients in various industries.
To perform well in our work environment we believe the successful candidates should bear the following personal attributes:
If you believe you have the above said attributes and requirements, we would look forward to receiving your application letter and be part of our team soon.
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