KL (Wisma BH) RM2500 - RM3000

Credit Recovery Executive

Job conditions

Allowances: Transport Allowance RM200

Annual leave: 14 days

Benefits: EPF, SOCSO, EIS, Medical, Education Support, External Training Benefits, Achievement Award

Holidays: Sun, PH

Probation: 3 month

Job Type: Permanent

Working Days: Mon - Sat

Working Hours: 9am - 6pm

Job Requirements

Age: 19 - 35

Local Residence Only: Yes

Driving License: Not Required

Own Transport: Not Required

Language: english,bahasa

Skills and Requirements

Min Diploma level 

Min 6 months telesales / credit recovery experience

Proficient in English and Malay

Excellent communication, negotiation and Microsoft Office skills

Possess own transportation

Job Responsibilities

Responsible for minimizing defaults and bad debts of ongoing loans. 

Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected. 

Manage and maintain customers accounts to ensure the accounts are current and well conducted. 

Contact customers to remind customers of payment schedule and obtain relevant payments. 

Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel. 

Ensure that collection actions taken are within corporate guidelines, and collection policies. 

Exercises judgement within defined practices and policies to determined appropriate action. 

Assist in developing, planning and implementations of strategies to recover principle from borrowers whose non-performing loans have been charged off 

Willing to work extra-miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc. 

Require to do field visit. 

Performs other duties as assigned 

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