Business and Operations Intern

Allowances: -

Annual leave: -

Benefits: -

Holidays: TBD

Probation: TBD

Job Type: TBD

Working Days: TBD

Working Hours: TBD

Pursuing or completed a bachelors degree or Diploma in Business, Communication, IT or related field

Have, or be willing to learn, basic technical (software) skills

Strong foundation in Mathematics, Science, and Communication is a bonus

Excellent oral and written communication skills in English and Malay

Driven, self-motivated, enthusiastic and with a "can do" attitude

Flexible approach, able to operate effectively with uncertainty and change

Confident in project management and believes in first principles thinking

Commit for 6 months full-time

Understand customer outcomes by communicating with customers, analyse customer health metrics, run NPS and gather other feedback

Represent the voice of the customer to provide input into every core product, marketing and sales process

Collaborate closely with team members support renewals and expansion opportunities

Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

Be the main point of contact between the company and a number of customer accounts