Mandarin Speaking Sales Management Manager (Credit Control)

Business Development

Kuala Lumpur

152 weeks ago

RM8000 - RM8800

Full Time

Permanent

Urgent

Key Responsibilities

Daily Sales Management:
To manage the credit control / collections of ageing debt of the Mall tenants
To assist in formulating and improving credit policies and procedures in line with overall Company policy
To oversee lease administration pertaining to tenant turnover report, bank guarantees, public liabilities, and general insurance policies
Develop clear understanding about sales / turnover for shopping mall tenants
Collect tenants sales reports in timely manner for management reporting
Conduct research and analysis on the sales data provided by tenants to address the performance gaps and understand the current market and competitive environment
To analyze sales and explore improvement opportunities, keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing inputs conversion to sales and traffic
To coordinate issue of collection reminders and replies to tenants queries
Improve collection efficiency and maintain good business relationship with tenants and receivables
To reconcile accounts with tenants, including initiating adjustments if necessary for collection
Resolve escalated tenants issues and disputes regarding sales and services
To coordinate credit checks on tenants and external parties before enter into any contract or agreement
Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales efforts are aligned to the business overalls objectives
Preparing reports on monthly sales information, credit reports, and relevant statistics for Managements review
Cash Management:
Directs cash management operations i.e. daily cash administration, management of current accounts and bank relations
Reviews and drives improvements in cash management, ensuring financial obligations are met in accordance with the Company policies and procedures
Follow up on the collection of monies owed from tenants and implementation of contractual terms
Ensure all collections are banked-in to the Company bank account on time as per the Company policies and procedures
All cash transactions are being filed and recorded accurately in a proper and organized manner
IT Management:
Manage IT resources and system for the Retail Mall and ensure smooth running of all servers
Monitor the Malls network infrastructure.

Skills & Experiences

At least Diploma or Bachelor's Degree in Business Studies/ Administration / Management, IT / Computer Science
At least 4 years credit controller experience target to shopping mall

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